Franchise Legal Partners
1. Who We Are
Franchise Legal Partners (“we”, “us”, “our”) provides legal services to franchise businesses across Australia.
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. What We Collect
We collect personal information that is reasonably necessary to respond to your enquiry or provide our services.
This may include:
- Name
- Phone number
- Email address
- Business or franchise details
- Details about your legal enquiry
- Any documents or information you provide
- Website usage data (via cookies and tracking tools)
3. How We Collect It
We collect your information when you:
- Submit a form on our website or landing pages
- Call, text, or email us
- Interact with our ads or marketing campaigns
- Communicate with us via messaging platforms
- Browse our website (via cookies and analytics tools)
4. Why We Collect It (Purpose of Use)
We use your information to:
- Respond to your enquiry
- Assess whether we can assist you
- Provide legal services or referrals
- Send follow-ups and relevant communications
- Improve our website, services and marketing
- Meet our legal and regulatory obligations
We do not sell your personal information.
5. Marketing & Communication Consent
When you submit your details through our website or ads, you consent to us contacting you via:
- Phone
- SMS
This may include:
- Responding to your enquiry
- Following up on your matter
- Providing relevant updates or information about our services
You can opt out at any time by:
- Replying “STOP” to SMS
- Using the unsubscribe link in emails
- Contacting us directly
6. Cookies, Tracking & Advertising
We use cookies and tracking technologies to understand how users interact with our website and to improve our marketing.
This may include:
- Google (e.g. Google Analytics, Google Ads tracking)
- Meta (e.g. Facebook/Instagram advertising)
These tools may track actions such as:
- Page visits
- Form submissions
- Ad interactions
This helps us measure performance and show more relevant ads.
You can manage cookies through your browser settings.
7. Disclosure of Personal Information
We may share your information with:
- Technology providers (e.g. CRM systems, hosting, communication tools)
- Marketing platforms (e.g. Google, Meta)
- Professional advisers (e.g. accountants, consultants)
- Government or regulatory bodies where required
Some providers may store data overseas.
8. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.
9. Access & Correction
You can request access to the personal information we hold about you and ask us to correct it if needed.
10. Complaints
If you have a concern about how your personal information is handled, please contact us first.
If we cannot resolve your concern, you can contact the Office of the Australian Information Commissioner.
11. Contact Us
Franchise Legal Partners
Level 9, 388 Queen St, Brisbane QLD 4000
solutions@pzlawyers.com.au
07 3155 3484
12. Updates
We may update this policy from time to time. The latest version will always be available on our website